McMenamins Crystal Ballroom is committed to protecting the health and well-being of music fans, artists, and industry staff. In light of the recent upswing of COVID cases, beginning immediately, all ticketholders to shows at the Crystal Ballroom or Lola’s Room must meet one of these conditions:
1) Be at least two weeks past receiving their second dose in a two-dose series (Pfizer-BioNTech or Moderna), or a single-dose Johnson & Johnson vaccine. Vaccination card or photo of vaccine card on phone must be provided along with photo ID.
2) Show proof of a negative PCR COVID test within 48 hours preceding the show, along with photo ID.
All ticketholders must wear face masks at all times except when eating or drinking.
Some shows may feature artists that require different safety measures, such as a different time window for testing or only allowing vaccinated people. Please check the language on the specific event description on our website to make sure that you qualify for entry.
Ticketholders who do not wish to follow these protocols may request refunds at point of purchase no later than August 30, 2021.
Platinum Seating provides fans with direct access to securing some of the best seats in the venue at market value. The market value for Platinum Seating is subject to change based on the overall demand and popularity for the event. Platinum Seating allows fans to purchase tickets in a safe and secure environment without running the risk of purchasing tickets that may be considered lost, stolen or counterfeit.The Crystal Ballroom is a general admission, standing room only venue. Limited amount of mezzanine seats available for purchase for patrons 21+ only. NOTE: Row A Seats 14-17 and Row B Seats 14-18 have an Obstructed View